POSITION:                           Employment Specialist

 REPORTS TO:                     Manager of Employment

 LOCATION:                         123 William Street, 5th Floor New York, NY 10038

 POSITION TYPE:               Full-time – Exempt, Union

 WORK SCHEDULE:          Monday-Friday, 9:00am-5:00pm

 SALARY:                              Dependent upon experience

ORGANIZATION: The Institute for Career Development (ICD) is a fast-growing, dynamic not-for-profit workforce development organization based in New York City.  For over 100 years, ICD has been a leader in the field of vocational rehabilitation, helping people with disabilities, challenges or barriers to employment transform their lives through career development and employment.  Every year, ICD services puts over 1,200 people on a path to career success. ICD’s 35+ member team helps adults, youth, veterans, entry-level employees, and career changers with disabilities gain economic independence through specialized career planning and evaluation, certified training programs, placement services for job seekers and providing talent acquisition expertise to employers.  Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.

SUMMARY OF POSITION: ICD is seeking an Employment Specialist who has a passion for diversity and inclusion in hiring.  You will provide targeted coaching and support to program participants, preparing them for success in obtaining and retaining jobs in their chosen field. The Employment Specialist is also responsible for one of the most critical parts of the employment continuum - sourcing, developing and managing new employer accounts within a specific job market sector for the purpose of developing employment opportunities for program participants.  Experience the feeling of accomplishment that comes from launching a qualified individual with a disability on the road to a fulfilling career and helping employers tap into a pool of talent that can strengthen their business!

RESPONSIBILITIES:

 What you will do with employers:

  • Develop and maintain relationships with employers to generate appropriate employment and internship opportunities for ICD participants.  Develop jobs by means of, but not limited to: phone solicitation and direct visits; networking with businesses, trade associations and other groups, attending career fairs, and actively engaging internship sites for potential employment openings.

  • Act as a liaison for employers seeking solutions for their talent acquisition needs, including promoting ICD’s disability awareness and etiquette training, job accommodation advice, work try-outs, coaching, conducting recruitment events at ICD, and other services to encourage employers to hire qualified program participants.

  • Make appropriate candidate referrals for vacancies that reflect a good match between employer’s needs and program participant’s skills and abilities.

  • Conduct ongoing outreach to employers to assess status of ICD participant placements, determine the need for any retention services and solicit relevant feedback.

  • Regularly evaluate job market and labor trends to determine employer demand, ways to meet this demand, and methods to enhance employer relationships to meet placement goals.

  • Maintain up-to-date employer and job listings to ensure timely responses to position vacancies.

 What you will do with program participants:

  • Develop and implement a strategic employment plan for each participant in accordance with their skills, abilities, and preferences.

  • While in training, engage ICD program participants by making them aware of job opportunities and prepare participants by teaching basic job search skills, including resume development, use of on-line resources, networking, and interviewing techniques both individually and in groups.

  • Facilitate Work Readiness classes as needed.

  • In the job placement phase, conduct ongoing check-ins with job seekers, screen participants for job vacancies, refer appropriate candidates, arrange for and follow up on interview results.

  • Maintain regular contact with program participants after placement and provide follow up supports as needed to retain employment.

What you will do with ICD staff:

  • Work collaboratively as part of a cross-functional team including training instructors and vocational counselors to determine the types of jobs best-suited to each program participant’s skills and qualifications.

  • Provide ongoing feedback regarding the current job marketplace for sectors aligned with ICD’s training programs, including hard and soft skills in high demand, required proficiency levels, and hiring trends. 

  • Identify opportunities for and help shape new training programs based on employment trends.

Performance and Administrative responsibilities:

  • Meet monthly job placement targets and expected outcomes in terms of employer development and retention and adhere to required standards for documentation.

  • Perform weekly follow-ups with individuals actively engaged in the job searching phase of the program.

  • Participate in supervision, case conferences, and in-service trainings.

  • Maintain records on a daily and weekly basis to ensure timely submission of monthly reports to government funding agency.

  • Ensure participant rosters are up-to-date with active and inactive participants.

  • Maintain up-to-date contact list for active employers and internship sites as well as job development leads.

  • Respond promptly and professionally to internal and external stakeholders.

  • Perform other duties as assigned.

OTHER

·         Other duties as assigned.

WORK DEMANDS & ENVIRONMENT:

  • Travel within the metropolitan area is required on a regular basis (minimum 25%) for face-to- face meetings with potential and current employers to establish partnerships to hire our program participants; an existing book of business is a plus

  • Applicant must have an outgoing personality, use creativity and enthusiasm to motivate and tailor learning activities to meet group and individual needs, and the ability to address large groups. 

  • Experience facilitating work readiness workshops to individuals with barriers to employment is a plus.

  • Familiarity with ACCES-VR and their operating structure is preferred.

  • Proficiency in Microsoft Office Suite, resume writing, and using job search engines.

  • Excellent organizational and time management skills.

  • Collaboration with other ICD team members in an effort to assist participants with obtaining and maintaining employment

  • Ability to use independent judgment and initiative

  • Strong verbal and written communications skills

  • Applicants should

  • Must be comfortable working with and presenting information to a diverse population of people with a wide range of disabilities

  • Professional, motivational and teamwork oriented environment

  • Bi-lingual a plus

  • Excellent social media skills are a plus!

  • Ability to lift 20 lbs. 

QUALIFICATIONS:

  • BA/BS required in a related field.

  • Minimum of 3 years in workforce development with a focus on training and employment for individuals with disabilities strongly preferred. 

  • Background in recruitment, sales and/or business development with demonstrated ability to meet targets on a regular basis would also be considered. 

 CERTIFICATES, LICENSES: NA

Please email resume and cover letter to jstevenson@icdnyc.org with a subject of Employment Specialist and where you found the position listed. Please include information that shows your commitment to the mission of ICD.

 BENEFITS

ICD offers a comprehensive benefits package including health and dental insurance, AFLAC, 401k, and generous paid time off, among others. As this is a union position, health and dental insurance is paid for in full by the organization subject to certain eligibility requirements.

The Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity.

ICD complies with all applicable federal, state, and city employment laws

Posted
AuthorBrigid Maher

POSITION:                           Employment Specialist (for IT/Cisco Academy & Office Technology)

REPORTS TO:                     Manager of Employment

LOCATION:                         123 William Street, 5th Floor New York, NY 10038

POSITION TYPE:                Full-time - Exempt, Union

WORK SCHEDULE:            Monday-Friday, 9:00am-5:00pm

SALARY:                               Dependent upon experience 

ORGANIZATION: The Institute for Career Development (ICD) is a fast-growing, dynamic not-for-profit workforce development organization based in New York City.  For over 100 years, ICD has been a leader in the field of vocational rehabilitation, helping people with disabilities, challenges or barriers to employment transform their lives through career development and employment.  Every year, ICD services puts over 1,200 people on a path to career success. ICD’s 40+ member team helps adults, youth, veterans, entry-level employees, and career changers with disabilities gain economic independence through specialized career planning and evaluation, certified training programs, placement services for job seekers and providing talent acquisition expertise to employers.  Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.

SUMMARY OF POSITION: ICD is seeking an Employment Specialist who has a passion for diversity and inclusion in hiring and an eye for preparing and placing candidates with barriers to employment in IT Networking/Security (IT) and Office Technology (OT) entry-level jobs. You will provide targeted coaching and support to program participants, preparing them for success in obtaining and retaining roles in tech and business sectors. The Employment Specialist is also responsible for one of the most critical parts of the employment continuum - sourcing, developing and managing new employer accounts within a specific job market sector for the purpose of developing employment opportunities for program participants.  Experience the feeling of accomplishment that comes from launching a qualified individual with a disability on the road to a fulfilling career and helping employers tap into a pool of talent that can strengthen their business! If you love talking tech and building employer relationships that lead to meaningful conversations about hiring individuals with disabilities in the IT and OT tech sector, this job is for you!

RESPONSIBILITIES:

What you will do with program participants:

  • Develop and implement a strategic employment plan for each participant in accordance with their skills, abilities, and preferences.

  • While in training, engage ICD program participants by making them aware of job opportunities and prepare participants by teaching basic job search skills, including resume development, use of on-line resources, networking, and interviewing techniques both individually and in groups.

  • Facilitate Work Readiness classes as needed.

  • In the job placement phase, conduct ongoing check-ins with job seekers, screen participants for job vacancies, refer appropriate candidates, arrange for and follow up on interview results.

  • For IT, students will have graduated from the training with a CCENT (Cisco Certified Entry Networking Technician) and/or CCNA (Cisco Certified Networking Associate) certification(s); so, prepare participants for job placement in entry-level Network Engineer and/or Network Security Engineer positions.

  • For OT, students will have graduated from the training with Microsoft Office’s Access, Word, Excel, PowerPoint and Publisher certifications; so, prepare participants for job placement as Administrative Assistant, Data Entry, Office Support, and other entry-level positions.

  • Maintain regular contact with program participants after placement and provide follow up supports as needed to retain employment.

  • Secure employers as guest presenters to teach work readiness topics aligned to course curricula.

    What you will do with employers:

  • Develop and maintain relationships with IT employers to generate appropriate employment and internship opportunities for ICD participants.  Develop jobs by means of, but not limited to: phone solicitation and direct visits; networking with businesses, trade associations and other groups, attending career fairs, and actively engaging internship sites for potential employment openings.

  • Effectively place participants across a variety of IT/OT platforms and build employer pipelines to support participant’s career goals.

  • Act as a liaison for employers seeking solutions for their talent acquisition needs, including promoting ICD’s disability awareness and etiquette training, job accommodation advice, work try-outs, coaching, conducting recruitment events at ICD, and other services to encourage employers to hire qualified program participants.

  • Make appropriate candidate referrals for vacancies that reflect a good match between employer’s needs and program participant’s skills and abilities.

  • Conduct ongoing outreach to employers to assess status of ICD participant placements, determine the need for any retention services and solicit relevant feedback.

  • Regularly evaluate job market and labor trends to determine employer demand, ways to meet this demand, and methods to enhance employer relationships to meet placement goals.

  • Maintain up-to-date employer and job listings to ensure timely responses to position vacancies.

    What you will do with ICD staff:

  • Work collaboratively as part of a cross-functional team including IT and OT training instructors and vocational counselors to determine the types of jobs best-suited to each program participant’s skills and qualifications.

  • Provide ongoing feedback regarding the current job marketplace for sectors aligned with ICD’s training programs, including hard and soft skills in high demand, required proficiency levels, and hiring trends. 

  • Identify opportunities for and help shape new training programs based on employment trends.

    Performance and Administrative responsibilities:

  • Meet monthly job placement targets and expected outcomes in terms of employer development and retention and adhere to required standards for documentation.

  • Perform weekly follow-ups with individuals actively engaged in the job searching phase of the program.

  • Participate in supervision, case conferences, and in-service trainings.

  • Maintain records on a daily and weekly basis to ensure timely submission of monthly reports to government funding agency.

  • Ensure participant rosters are up-to-date with active and inactive participants.

  • Maintain up-to-date contact list for active employers and internship sites as well as job development leads.

  • Respond promptly and professionally to internal and external stakeholders.

OTHER

  • Other duties as assigned.

WORK DEMANDS & ENVIRONMENT:

  • Travel within the metropolitan area is required on a regular basis (minimum 25%) for face-to- face meetings with potential and current employers

  • Applicants should have strong interpersonal skills in order to establish partnerships with local businesses to hire our program participants; an existing book of business is a plus. 

  • Must have knowledge of employer sourcing tools and be comfortable engaging in technical professional associations.

  • Applicants must have an outgoing personality, use creativity and enthusiasm to motivate and tailor learning activities to meet group and individual needs, and the ability to address large groups.

  • Collaboration with other ICD team members in an effort to assist participants with obtaining and maintaining employment

  • Experience facilitating work readiness workshops for individuals with barriers to employment as well as working with a diverse population of people with a wide range of disabilities

  • Proficiency in Microsoft Office Suite, resume writing, and using job search engines.

  • Ability to use independent judgment and initiative

  • Solid communication, networking, verbal/written, time management and organizational skills are essential.

  • Professional, motivational and teamwork oriented environment

  • Experience in IT and OT staffing in a corporate environment is a plus!

  • Familiarity with ACCES-VR and their operating structure is preferred.

  • Knowledge/experience in the IT field is a strong plus.

  • Excellent social media skills are a plus!

  • Ability to lift lbs.

    QUALIFICATIONS:

  • BA/BS required in a related field.

  • Minimum of 3 years in workforce development with a focus on training and employment for individuals with disabilities strongly preferred.  

  • Background in IT recruitment, sales and/or business development with demonstrated ability to meet targets on a regular basis would also be considered. 

CERTIFICATES, LICENSES: N/A

Please email resume and cover letter to jstevenson@icdnyc.org with a subject of Employment Specialist and where you found the position listed. Please include information that shows your commitment to the mission of ICD

BENEFITS:

ICD offers a comprehensive benefits package including health and dental insurance, AFLAC, 401k, and generous paid time off, among others. As this is a union position, health and dental insurance is paid for in full by the organization subject to certain eligibility requirements.

The Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity.

ICD complies with all applicable federal, state, and city employment laws

 

 

Posted
AuthorBrigid Maher

POSITION:                           Head of Programs and Services

REPORTS TO:                     Chief Operating Officer

LOCATION:                         123 William Street 5th Floor, New York, NY 10038

POSITION TYPE:                Full-Time - Non - Union, Exempt

WORK SCHEDULE:            Monday-Friday, 9:00am-5:00pm

SALARY: Commensurate with experience and qualifications

ORGANIZATION: The Institute for Career Development (ICD) is a fast-growing, dynamic not-for-profit workforce development organization based in New York City.  For over 100 years, ICD has been a leader in the field of vocational rehabilitation, helping individuals with disabilities experiencing challenges or barriers to transform their lives through career development and employment.  Every year, ICD services puts over 1,250 people on a path to career success. ICD’s 35+ member team of professionals assist adults, youth, veterans, entry-level employees, and career changers with disabilities to gain economic independence through career planning, evaluation, career school training programs, internships, job placement services and services for employers.  Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through collaborations, advocacy, and innovation.

SUMMARY OF POSITION: ICD seeks a dynamic Head of Programs and Services to be a member of the ICD leadership team who will report to the Chief Operating Officer (COO).  The Head of Programs and Services will be responsible for the leadership, oversight, planning and delivery of all programs and services offered through ICD and will also work closely with the Chief Executive Officer (CEO) and Chief Operating Officer (COO) on the development of new programs through existing and new funding sources. 

Working closely with the CEO and COO, the Head of Programs and Services will implement the Strategic vision of ICD; manage and execute the portfolio of programs and related services; help promote and diversify funding; and mentor, guide and lead a team of 35+ employees.  The scope of work involves the areas of: diagnostic vocational evaluation, training and education, admission and student affairs, counselling and job development.  The ideal candidate will be innovative, forward thinking, resourceful, able to build on existing program strengths and confidently pursue public and private funding.  This role is essential to sustaining, enhancing and expanding ICD’s current direct services. In collaboration with the CEO and COO, the Head of Programs and Services will also cultivate existing and new partnerships/collaborations, as well as develop and implement new pilot projects.

RESPONSIBILITIES:

Program Development and Oversight

  • Oversee the development, implementation, and coordination/delivery of all programs, contracts and related services, ensuring that the expectations of funders, partners, clients and other stakeholders are consistently met.

  • Set goals for programs and services, and ensure the delivery of quantitative and qualitative goals and outcomes, including expanded internship sites and job placements.

  • Supervise finance procedures and billings/reimbursements related to programs and services.

  • Lead program staff, including supervision, management, and training.

  • Lead the production of quantitative and qualitative reports on program and service activities and impact, as requested by internal or external stakeholders and entities.

  • Provide support to other program and agency-wide initiatives, as needed.

External Relationships

  • Serve as the face of ICD to funders, building strong relationships with key stakeholders.

  • Interface and nurture relationships with payers (currently ACCES-VR and the Veterans Administration) to facilitate and promote all areas of interaction, including contracting, reporting, and quality assurance.

  • Meet with potential new funders about new programs and services that ICD could provide. 

  • Work with COO on new program strategy and then execute and deliver the programs as they are funded.

  • Represent ICD leadership at public and private events.

Strategic Insight

  • In partnership with the CEO and COO, implement ICD’s strategic plan as well as develop and implement new initiatives that reflect the organization’s mission.

  • Partner with the CEO and COO to identify funding opportunities that address unmet needs of clients, increase scale and/or enhance existing service delivery.

Executive Leadership

  • Evaluate the Programs Department and make recommendations about organizational structure, including filling key open positions.

  • Directly supervise staff in the areas of diagnostic vocational evaluation, training and education, admission and student affairs, counselling and job development.

Financial Management

  • Participate in the budget development process and maintain a high level of fiscal responsibility.

  • Oversee Program budgets and related contract obligations.

  • Ensure all revenues are collected in a timely manner by working closely with supervisors and the Billing Department to ensure that all paperwork is submitted in a timely manner.

    Other

  • Other duties as assigned

PROFESSIONAL QUALIFICATIONS:

  • A minimum 15 years work experience, including at least 8-10 years leadership experience in a non-profit, government, or philanthropy overseeing programs and services.

  • Expertise in adult education a plus.

  • Experience working with ACCES-VR highly preferred

  • Background in the following beneficial: vocational rehabilitation, social work, and/or counseling, workforce development, Diagnostic Vocational Evaluations/Referrals, Work Readiness, and Job Placement

  • Comprehensive working knowledge of program planning, organizational structure, grants management, and fundraising.

  • Demonstrated ability to conceptualize, propose, establish and implement a diverse variety of program models and structures.

  • Many years of experience in program management and monitoring. 

  • Demonstrated commitment to continuous quality monitoring and improvement.

  • High degree of comfort with data collection and analysis to be able to establish and track performance goals, and take corrective actions, as needed.

  • Evaluate program curriculum, certifications and alignment with employer needs, funder priorities, and student interest on a regular basis. Implement needed changes, including adding or dropping classes. 

  • Demonstrated experience managing teams in a union environment.

EDUCATION, CERTIFICATES, AND LICENSES:

  • Bachelor of Arts/Sciences Degree required. 

  • Master’s Degree in Rehabilitation Counseling, with CRC, or Master’s Degree in related field highly preferred.

  • NYSED Private Career School Director License would be beneficial.

WORK DEMANDS & ENVIRONMENT:

  • Passion for ICD’s mission and purpose and have the ability to communicate this passion to others.

  • Demonstrates the highest standards of integrity, ethics, respect, and humility.

  • Strong community awareness and experience working on community-based initiatives is a plus.

  • Ability to travel to community sites for internship initiation, meetings, outreach, and other services as needed.

  • Demonstrated ability to deal with a diverse constituency including:  program participants, staff, the organization leadership, funders and other stakeholders. 

  • Experience leading multiple teams.  Collaborative and resourceful, a consensus builder.

  • Flexibility to work in a fast-paced, changing environment.  Ability to deal with ambiguity.

  • Be able to manage internal/external demands, as regular meetings and cultivation of ACCES offices/staff is required to generate program referrals.

  • Excellent organizational and project management skills.

  • Ability to use independent judgment and initiative.

  • Excellent verbal and written communications skills with strong attention to detail.

  • Able to lift up to 20 pounds.

     

    Please email resume and cover letter to dgica@icdnyc.org with a subject of “Head of Programs and Services.”

    BENEFITS:

    ICD offers a comprehensive benefits package including health and dental insurance, AFLAC, 401k, Life and AD&D Insurance, Long Term Disability Insurance, and generous paid time off, among others.

    The Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity. 

     

    ICD complies with all applicable federal, state, and city employment laws.

Posted
AuthorBrigid Maher

The two job postings are for Open Positions to start a new and innovative program, called the IT Academy, which is a crucial part of the NYC: ATWORK Training Academy, powered by Cisco and sponsored by NYC Mayor’s Office for People with Disabilities. These key positions will have the amazing opportunity to get “on the ground floor” in establishing an exciting new joint venture between a non-profit organization and government to create the first Training Academy in the country to serve people with disabilities! And based on the success of the program, these two new roles will provide consultation and leadership for future planned Academies sponsored by the Mayor’s Office for People with Disabilities’ NYC: ATWORK and ICD – Institute for Career Development. As a result, these two new teaching positions will successfully complete the Cisco Certified Academy Instructor (CCAI) training and certification program to achieve proficiency in Cisco Academy curriculum and teaching methods. And obtain their teaching license from the New York State Education Department’s Adult Career & Continuing Education Services’ Bureau of Proprietary School Supervision (BPSS) to conduct training at ICD-Institute for Career Development.

Posted
AuthorBrigid Maher
CategoriesJob Posting

ICD is seeking volunteers to help conduct outreach to ICD's many job training program graduates to assess their employment status and to invite them to take advantage of ICD's follow up support services, which include job placement, retention, and advancement supports. Volunteers may also volunteer to help with Job Club activities if interested. Volunteer hours are flexible and will mostly take place during the day. If interested, please e-mail your reasons for being interested and your availability to sscheer@icdnyc.org.

Posted
AuthorKevin Hern