POSITION:                           Marketing and Social Media Associate

REPORTS TO:                     Director, Business Development and Marketing

LOCATION:                         123 William Street, 5th Floor New York, NY 10038

POSITION TYPE:                Full-time, Temporary

WORK SCHEDULE:           Monday-Friday, 9:00am-5:00pm

SALARY:                              Dependent upon experience

ORGANIZATION: The Institute for Career Development (ICD) is a fast-growing, dynamic not-for-profit workforce development organization based in New York City.  For over 100 years, ICD has been a leader in the field of vocational rehabilitation, helping people with disabilities, challenges or barriers to employment transform their lives through career development and employment.  Every year, ICD services puts over 1,200 people on a path to career success. ICD’s 40+ member team helps adults, youth, veterans, entry-level employees, and career changers with disabilities gain economic independence through specialized career planning and evaluation, certified training programs, placement services for job seekers and providing talent acquisition expertise to employers.  Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.

SUMMARY OF POSITION: The Marketing and Social Media Associate will have a passion for implementing marketing strategies and attracting and interacting with targeted virtual communities across social media platforms. The Marketing and Social Media Associate will assist in the development of marketing projects to increase awareness of all employment programming and services for adults and youth with disabilities. The Marketing and Social Media Associate will ensure timely communication to stakeholders via various marketing automation channels. The Marketing and Social Media Associate will create original content for use on social media, websites, and in newsletters and blogs. The ideal candidate will have good knowledge in marketing disciplines and techniques, strong creative skills, and excellent written, editing, presentation, and communication skills.

RESPONSIBILITIES:

Marketing and Social Media:

  • Brainstorm and assist in the creation and implementation of marketing campaigns and materials to help promote ICD’s programs and services, increase referrals from ACCES-VR, and help promote ICD to community and employer partners.

  • Assist in the development of marketing materials (flyers, program one-sheets, invites, brochures) to support business development initiatives, promote company events, increase awareness of training programs and new program launches.

  • Assist in outbound and inbound marketing activities by demonstrating expertise in content development, marketing automation (mail chimp), optimization, advertising, and event planning.

  • Assist in analyzing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies and report on ROI.

  • Undertake individual tasks of a marketing plan as assigned.

  • Manage ICD’s social media profiles and presence including Facebook, Twitter, LinkedIn, Instagram, website, and additional channels that may be relevant.

  • Monitor and engage in relevant social discussions pertaining to disability inclusion and disability workforce development (i.e. - Twitter chats).

  • Explore new ways to engage our targeted populations and identify new social networks to capture a wider audience.

  • Write and produce various types of downloadable content (newsletters) and blog occasionally to expand our digital footprint awareness.

  • Create 1-2 newsletters per quarter and share on social platforms to strengthen our position as a thought leader in the disability workforce development space.

  • Other activities include, but are not limited to: taking photos and videos at ICD events and employer presentations, preparing and gathering materials for internal and external meetings, administer and analyze surveys via Survey Monkey.

What you will do with ICD staff:

  • Work collaboratively with staff, training instructors, and students to provide staffing support when applicable.

  • Assist CEO with end-of-year donor related communication tools, activities, and projects.

Performance and Administrative responsibilities:

  • Work with senior staff to ensure student rosters are up-to-date for ICD events throughout the year (i.e. graduation, etc.)

  • Maintain up-to-date contact list for employers and community partners for fundraising initiatives.

  • Respond promptly and professionally to internal and external stakeholders.

 

WORK DEMANDS & ENVIRONMENT:

  • Excellent organizational and time management skills.

  • Proven ability to work independently.

  • Collaboration with other ICD team members in an effort to assist with marketing related initiatives and projects.

  • Ability to use independent judgment and initiative.

  • Strong verbal and written communications skills.

  • Strong computer skills, including Windows, MS Office, Outlook, Excel, creative software (InDesign, Illustrator, HTML, Adobe Creative Suite).

  • Strong interpersonal skills for working with staff and external constituents.

  • Ability to apply and encourage innovative thinking while embracing efficiency.

  • Familiarity with workforce development, working with disability populations, diversity and inclusion practices.

  • Professional, motivational and teamwork-oriented environment.

  • Commitment to ICD’s mission.

  • Ability to handle multiple projects in a fast-paced environment a must.

  • Ability to lift up to 20 lbs.

QUALIFICATIONS:

  • BA/BS required in a related field.

  • Minimum of 2 years experience in marketing and social media with a familiarity in working with individuals with disabilities.

  • Proficiency with social media platforms

CERTIFICATES, LICENSES: N/A

Please email resume and cover letter to jstevenson@icdnyc.org with a subject of Marketing and Social Media Associate and where you found the position listed.

The Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity. ICD complies with all applicable federal, state, and city employment laws

Posted
AuthorBrigid Maher

POSITION:                           Vocational Rehabilitation Counselor

REPORTS TO:                     Manager, Workforce Readiness

LOCATION:                         123 William Street 5th Floor, New York, NY 10038

POSITION TYPE:                Full-Time, Exempt, Union

WORK SCHEDULE:           Monday-Friday, 8:00am-4:00pm

SALARY:                              Dependent upon experience

ORGANIZATION: The Institute for Career Development (ICD) is a fast-growing, dynamic not-for-profit workforce development organization based in New York City.  For over 100 years, ICD has been a leader in the field of vocational rehabilitation, helping people with disabilities, challenges or barriers to employment transform their lives through career development and employment.  Every year, ICD services puts over 1,200 people on a path to career success. ICD’s 36+ member team helps adults, youth, veterans, entry-level employees, and career changers with disabilities gain economic independence through specialized career planning and evaluation, certified training programs, placement services for job seekers and providing talent acquisition expertise to employers.  Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.

SUMMARY OF POSITION: ICD seeks a Vocational Rehabilitation Counselor to collaborate with the vocational services team to provide vocational rehabilitation services and counseling to participants with a broad range of vocational needs and disabilities in ICD’s training programs. The Vocational Rehabilitation Counselor will work one on one and in groups with participants to ensure they successfully complete ICD’s training program requirements, and secure employment in the appropriate vocation. The vocational counselor will play a key role in identifying and developing appropriate internship sites for participants as part of training requirements.

RESPONSIBILITIES:

  • Obtain, analyze and evaluate participant psychosocial, educational and employment information to assist individual in setting and achieving vocational goals.

  • Provide counseling to participants on social and personal adjustment related to attendance and success in job training, obtaining and keeping employment, and long-term career progression goals.

  • Develop ongoing contact and maintain supportive relationship with ACCES-VR Counselors and district office colleagues in order to assure the best possible services are provided to clients. Plan and present case conferences with participants, families, and sponsoring ACCES-VR counselors.

  • Act as liaison with participant referral sources and other collaterals including case managers, treatment providers, internship site supervisors and employers.

  • Develop internship opportunities that meet the needs of individual participants.

  • Visit internship/employment sites to observe and consult with site supervisors/contacts.

  • Plan and facilitate groups on job readiness, interviewing and job seeking skills, work-related life skills, job support groups.

  • Maintain required documentation (ACCES-VR/BPSS) within specified regulatory standards and timeframes.

  • Provide support to instructors as needed for successful classroom outcomes.

  • Other duties as assigned.

WORK DEMANDS & ENVIRONMENT:

  • Strong interpersonal skills for counseling and community liaison activities.

  • Strong organizational skills and time management skills required for service coordination and documentation requirements of caseload.

  • Ability to work a flexible schedule as per client needs.

  • Ability to access community sites for meetings, outreach, and community services.

  • Ability to interface with staff to resolve problems and answer questions, and use independent judgment and initiative.

  • Excellent verbal and written communications skills, with strong attention to detail.

  • Good record-keeping skills to accurately track attendance, program participation, and other data.

  • Professional, motivational and teamwork-oriented environment.

  • Collaboration with other ICD team members in an effort to assist participants with obtaining and maintaining employment.

  • Ability to use independent judgment and initiative.

  • Travel within the metropolitan area is required on a regular basis for face-to- face meetings at ACCES-VR offices and/or with potential partners.

  • Proficient in Microsoft Office Suite including use of Word and Excel

  • Able to lift up to 20 pounds.

 

EDUCATION / EXPERIENCE:

  • Master’s Degree in Rehabilitation Counseling with CRC highly preferred or MA in related field preferred.

  • BA required.

  • Experience in Workforce Development and Vocational Counseling preferred.

  • Familiar with Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR), including the implementation of ACCES-VR contracts valuable.

FOREIGN LANGUAGE SKILLS: None required, Spanish or ASL helpful

Please email resume and cover letter to bgallenberger@icdnyc.org with a subject of “Vocational Rehabilitation Counselor” and where you found the position listed.

BENEFITS: ICD offers a comprehensive benefits package including health and dental insurance, AFLAC, 401k, and generous paid time off, among others. As this is a union position, health and dental insurance is paid for in full by the organization subject to certain eligibility requirements.

The Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity.

ICD complies with all applicable federal, state, and ci

Posted
AuthorBrigid Maher

POSITION:                           Test Prep Instructor & Lab Assistant

REPORTS TO:                     IT Academy Program Manager

LOCATION:                         123 William Street 5th Floor, New York, NY 10038

POSITION TYPE:                Full-Time, Exempt,

WORK SCHEDULE:           Monday-Friday, 10:00am-6:00pm

SALARY:                              Commensurate with experience and qualifications

ORGANIZATION:

The Institute for Career Development (ICD) is a fast-growing, dynamic not-for-profit workforce development organization based in New York City.  For over 100 years, ICD has been a leader in the field of vocational rehabilitation, helping people with disabilities, challenges or barriers to employment transform their lives through career development and employment.  Every year, ICD services puts over 1,200 people on a path to career success. ICD’s 36+ member team helps adults, youth, veterans, entry-level employees, and career changers with disabilities gain economic independence through specialized career planning and evaluation, certified training programs, placement services for job seekers and providing talent acquisition expertise to employers.  Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.

 

SUMMARY OF POSITION:

ICD seeks a dynamic technology instructor for test preparation and assisting with lab work towards Cisco certification, with a track record of success to lead a new and innovative Training Academy sponsored by the New York City Mayor’s Office for People with Disabilities (MOPD) and ICD as part of NYC: ATWORK.  The selected candidate will teach Cisco Networking certification classes for the IT Academy. Certifications offered in this first class include: Cisco CCENT (Certified Entry Networking Technician), Cisco CCNA (Cisco Certified Network Associate) in Networking (Routing & Switching), and/or Cisco CCNA in Security. The qualified candidate must have the above Cisco CCNA certifications, and experience in teaching, methodology, content, and delivery of interactive, facilitation-based training utilizing multiple teaching platforms including classroom, web-based, hands-on, and self-directed instruction. 

RESPONSIBILITIES:

Classroom Facilitation

  • Using a structured and approved curriculum, conduct technical training to prepare students for entry to mid-level jobs in the field of Networking and Cyber Security.  Class size is approximately 20 students.

  • Conduct a highly interactive, hands-on style of teaching and facilitation in a formal classroom setting, from Monday to Friday for a maximum of 3 hours per session; as well as facilitate structured and informal lab work for students.

  • Utilize Cisco Networking Academy online platform for assignments, tests, and real-time performance monitoring.

  • Assist with instruction and appropriately utilize a Special Education Instructor in team teaching environment, whenever possible.

Managing Student Performance 

  • Provide students with ongoing feedback, conferencing, and performance appraisals.  Recognize any challenges early and work with the team and students to overcome them.

  • Prepare individual student evaluations and in conjunction with the Special Education Instructor and the rest of the program team, consisting of Vocational Rehabilitation Counselor(s) and Job Developer(s)/Coach(es).

  • Participate in all required student progress meetings with other members of the above program team.

  • Ensure class completion rate and/or at least an 80% pass rate on Cisco certification exams.

Lab Work Instruction

  • Provide input and work closely with the Special Education Instructor to provide ongoing adaptation to the Cisco Networking Academy curriculum and lesson plans, as well as co-teach coursework modules to students with mild and moderate disabilities.

  • Assist with the facilitation lab work to the above students on their independent projects and learning in this environment, including keeping content current and relevant as well as creating additional labs, if required.

  • Prepare networking equipment, computers, hardware and software before each class start.

Administrative

  • Participate in all team meetings.

  • Conduct real-time student data entry in organizational database.

  • Prepare progress notes and other program monitoring reports.

Other: Other duties as required

 

WORK DEMANDS & ENVIRONMENT:

  • Excellent organizational and time management skills.

  • Ability to use independent judgment and initiative.

  • Excellent verbal and written communications skills, with strong attention to detail.

  • Active listener with ability to build rapport with diverse learners.

  • Demonstrated ability to facilitate blended learning training models (i.e., classroom facilitation, web-based instruction; student self-directed learning, etc).

  • Commitment to the mission of ICD and a passion for teaching others.

  • Ability to use creativity and enthusiasm to motivate people and tailor learning activities to meet group and individual needs.

  • Good record-keeping skills to accurately track attendance, program participation, and other data.

  • Flexibility and the ability to adapt to continuous changes in the curriculum and program.

  • Staying current in trends in the industry as they impact the class and coursework.

  • Professional, motivational and teamwork-oriented environment.

  • Technical instruction skills and technical leadership capability.

  • Minimum commitment of 18 months to ensure project lifecycle continuity.

  • Travel within the metropolitan area is required on a regular basis (minimum 25%) for face-to- face meetings at ACCES-VR offices and/or with potential partners.

  • Able to lift up to 20 pounds.

PROFESSIONAL QUALIFICATIONS:

  • Minimum 1 year experience working in the IT Field, as well as 1+ year(s) of teaching experience and facilitation of training to young adults and adults required.

  • Cisco Certified Academy Instructor (CCAI) strongly preferred, but will subsidize the right candidate. Industry security certifications a plus.

  • Expert knowledge of the Cisco Academy and its curriculum, including Networking, Routing, Switching, and LAN/WAN Technologies.

  • Functional knowledge of lesson plan development, classroom management and basic teaching methods for adults.  Ability to teach in a highly interactive and hands-on style, and to analyze and synthesize technical information.

  • Computer skills and knowledge of Microsoft Office Suite; Must be able to learn the use of Smart Board technology.

  • Familiar with Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR), including the implementation of ACCES-VR contracts.

 

EDUCATION, CERTIFICATES/LICENSES:

  • AA degree required, BA preferred

  • Cisco Certified Network Associate (CCNA) in Networking and Security

CERTIFICATES, LICENSES:

  • New York State Education Department Licensed Private School Teacher, or Eligible (must apply for permit/license within 30 days of start, and get approval from NYSED-BPSS). 

  • Must also complete the Cisco instructor certification called the Cisco Certified Academy Instructor (CCAI) program.

Please email resume and cover letter to dgica@icdnyc.org with a subject of “IT Academy Test Prep Instructor & Lab Assistant,” and where you found the position listed.

BENEFITS: ICD offers a comprehensive benefits package including health and dental insurance, AFLAC, 401k, and generous paid time off, among others. As this is a covered by collective bargaining agreement position, health and dental insurance is paid for in full by the organization subject to certain eligibility requirements.

Posted
AuthorBrigid Maher

POSITION:                           Employment Specialist

 REPORTS TO:                     Manager of Employment

 LOCATION:                         123 William Street, 5th Floor New York, NY 10038

 POSITION TYPE:               Full-time – Exempt, Union

 WORK SCHEDULE:          Monday-Friday, 9:00am-5:00pm

 SALARY:                              Dependent upon experience

ORGANIZATION: The Institute for Career Development (ICD) is a fast-growing, dynamic not-for-profit workforce development organization based in New York City.  For over 100 years, ICD has been a leader in the field of vocational rehabilitation, helping people with disabilities, challenges or barriers to employment transform their lives through career development and employment.  Every year, ICD services puts over 1,200 people on a path to career success. ICD’s 35+ member team helps adults, youth, veterans, entry-level employees, and career changers with disabilities gain economic independence through specialized career planning and evaluation, certified training programs, placement services for job seekers and providing talent acquisition expertise to employers.  Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.

SUMMARY OF POSITION: ICD is seeking an Employment Specialist who has a passion for diversity and inclusion in hiring.  You will provide targeted coaching and support to program participants, preparing them for success in obtaining and retaining jobs in their chosen field. The Employment Specialist is also responsible for one of the most critical parts of the employment continuum - sourcing, developing and managing new employer accounts within a specific job market sector for the purpose of developing employment opportunities for program participants.  Experience the feeling of accomplishment that comes from launching a qualified individual with a disability on the road to a fulfilling career and helping employers tap into a pool of talent that can strengthen their business!

RESPONSIBILITIES:

 What you will do with employers:

  • Develop and maintain relationships with employers to generate appropriate employment and internship opportunities for ICD participants.  Develop jobs by means of, but not limited to: phone solicitation and direct visits; networking with businesses, trade associations and other groups, attending career fairs, and actively engaging internship sites for potential employment openings.

  • Act as a liaison for employers seeking solutions for their talent acquisition needs, including promoting ICD’s disability awareness and etiquette training, job accommodation advice, work try-outs, coaching, conducting recruitment events at ICD, and other services to encourage employers to hire qualified program participants.

  • Make appropriate candidate referrals for vacancies that reflect a good match between employer’s needs and program participant’s skills and abilities.

  • Conduct ongoing outreach to employers to assess status of ICD participant placements, determine the need for any retention services and solicit relevant feedback.

  • Regularly evaluate job market and labor trends to determine employer demand, ways to meet this demand, and methods to enhance employer relationships to meet placement goals.

  • Maintain up-to-date employer and job listings to ensure timely responses to position vacancies.

 What you will do with program participants:

  • Develop and implement a strategic employment plan for each participant in accordance with their skills, abilities, and preferences.

  • While in training, engage ICD program participants by making them aware of job opportunities and prepare participants by teaching basic job search skills, including resume development, use of on-line resources, networking, and interviewing techniques both individually and in groups.

  • Facilitate Work Readiness classes as needed.

  • In the job placement phase, conduct ongoing check-ins with job seekers, screen participants for job vacancies, refer appropriate candidates, arrange for and follow up on interview results.

  • Maintain regular contact with program participants after placement and provide follow up supports as needed to retain employment.

What you will do with ICD staff:

  • Work collaboratively as part of a cross-functional team including training instructors and vocational counselors to determine the types of jobs best-suited to each program participant’s skills and qualifications.

  • Provide ongoing feedback regarding the current job marketplace for sectors aligned with ICD’s training programs, including hard and soft skills in high demand, required proficiency levels, and hiring trends. 

  • Identify opportunities for and help shape new training programs based on employment trends.

Performance and Administrative responsibilities:

  • Meet monthly job placement targets and expected outcomes in terms of employer development and retention and adhere to required standards for documentation.

  • Perform weekly follow-ups with individuals actively engaged in the job searching phase of the program.

  • Participate in supervision, case conferences, and in-service trainings.

  • Maintain records on a daily and weekly basis to ensure timely submission of monthly reports to government funding agency.

  • Ensure participant rosters are up-to-date with active and inactive participants.

  • Maintain up-to-date contact list for active employers and internship sites as well as job development leads.

  • Respond promptly and professionally to internal and external stakeholders.

  • Perform other duties as assigned.

OTHER

·         Other duties as assigned.

WORK DEMANDS & ENVIRONMENT:

  • Travel within the metropolitan area is required on a regular basis (minimum 25%) for face-to- face meetings with potential and current employers to establish partnerships to hire our program participants; an existing book of business is a plus

  • Applicant must have an outgoing personality, use creativity and enthusiasm to motivate and tailor learning activities to meet group and individual needs, and the ability to address large groups. 

  • Experience facilitating work readiness workshops to individuals with barriers to employment is a plus.

  • Familiarity with ACCES-VR and their operating structure is preferred.

  • Proficiency in Microsoft Office Suite, resume writing, and using job search engines.

  • Excellent organizational and time management skills.

  • Collaboration with other ICD team members in an effort to assist participants with obtaining and maintaining employment

  • Ability to use independent judgment and initiative

  • Strong verbal and written communications skills

  • Applicants should

  • Must be comfortable working with and presenting information to a diverse population of people with a wide range of disabilities

  • Professional, motivational and teamwork oriented environment

  • Bi-lingual a plus

  • Excellent social media skills are a plus!

  • Ability to lift 20 lbs. 

QUALIFICATIONS:

  • BA/BS required in a related field.

  • Minimum of 3 years in workforce development with a focus on training and employment for individuals with disabilities strongly preferred. 

  • Background in recruitment, sales and/or business development with demonstrated ability to meet targets on a regular basis would also be considered. 

 CERTIFICATES, LICENSES: NA

Please email resume and cover letter to jstevenson@icdnyc.org with a subject of Employment Specialist and where you found the position listed. Please include information that shows your commitment to the mission of ICD.

 BENEFITS

ICD offers a comprehensive benefits package including health and dental insurance, AFLAC, 401k, and generous paid time off, among others. As this is a union position, health and dental insurance is paid for in full by the organization subject to certain eligibility requirements.

The Institute for Career Development is an advocate for diversity in the workplace. All candidates will benefit from equality of opportunity and fair treatment without regard to: race; color; age; religion; pregnancy; sex; sexual orientation; disability; gender identity; gender expression; national origin; genetic information; Veteran status; marital status; or prior protected activity.

ICD complies with all applicable federal, state, and city employment laws

Posted
AuthorBrigid Maher

The two job postings are for Open Positions to start a new and innovative program, called the IT Academy, which is a crucial part of the NYC: ATWORK Training Academy, powered by Cisco and sponsored by NYC Mayor’s Office for People with Disabilities. These key positions will have the amazing opportunity to get “on the ground floor” in establishing an exciting new joint venture between a non-profit organization and government to create the first Training Academy in the country to serve people with disabilities! And based on the success of the program, these two new roles will provide consultation and leadership for future planned Academies sponsored by the Mayor’s Office for People with Disabilities’ NYC: ATWORK and ICD – Institute for Career Development. As a result, these two new teaching positions will successfully complete the Cisco Certified Academy Instructor (CCAI) training and certification program to achieve proficiency in Cisco Academy curriculum and teaching methods. And obtain their teaching license from the New York State Education Department’s Adult Career & Continuing Education Services’ Bureau of Proprietary School Supervision (BPSS) to conduct training at ICD-Institute for Career Development.

Posted
AuthorBrigid Maher
CategoriesJob Posting

ICD is seeking volunteers to help conduct outreach to ICD's many job training program graduates to assess their employment status and to invite them to take advantage of ICD's follow up support services, which include job placement, retention, and advancement supports. Volunteers may also volunteer to help with Job Club activities if interested. Volunteer hours are flexible and will mostly take place during the day. If interested, please e-mail your reasons for being interested and your availability to sscheer@icdnyc.org.

Posted
AuthorKevin Hern