POSITION:                           Test Prep Instructor & Lab Assistant

REPORTS TO:                     IT Academy Program Manager

LOCATION:                         123 William Street 5th Floor, New York, NY 10038

POSITION TYPE:                Full-Time, Exempt,

WORK SCHEDULE:           Monday-Friday, 10:00am-6:00pm

SALARY:                              Commensurate with experience and qualifications


The Institute for Career Development (ICD) is a fast-growing, dynamic not-for-profit workforce development organization based in New York City.  For over 100 years, ICD has been a leader in the field of vocational rehabilitation, helping people with disabilities, challenges or barriers to employment transform their lives through career development and employment.  Every year, ICD services puts over 1,200 people on a path to career success. ICD’s 36+ member team helps adults, youth, veterans, entry-level employees, and career changers with disabilities gain economic independence through specialized career planning and evaluation, certified training programs, placement services for job seekers and providing talent acquisition expertise to employers.  Building on the organization’s program success in the five boroughs of New York City, ICD aims to increase its social impact through ongoing collaborations, advocacy, and innovative practices.



ICD seeks a dynamic technology instructor for test preparation and assisting with lab work towards Cisco certification, with a track record of success to lead a new and innovative Training Academy sponsored by the New York City Mayor’s Office for People with Disabilities (MOPD) and ICD as part of NYC: ATWORK.  The selected candidate will teach Cisco Networking certification classes for the IT Academy. Certifications offered in this first class include: Cisco CCENT (Certified Entry Networking Technician), Cisco CCNA (Cisco Certified Network Associate) in Networking (Routing & Switching), and/or Cisco CCNA in Security. The qualified candidate must have the above Cisco CCNA certifications, and experience in teaching, methodology, content, and delivery of interactive, facilitation-based training utilizing multiple teaching platforms including classroom, web-based, hands-on, and self-directed instruction. 


Classroom Facilitation

  • Using a structured and approved curriculum, conduct technical training to prepare students for entry to mid-level jobs in the field of Networking and Cyber Security.  Class size is approximately 20 students.

  • Conduct a highly interactive, hands-on style of teaching and facilitation in a formal classroom setting, from Monday to Friday for a maximum of 3 hours per session; as well as facilitate structured and informal lab work for students.

  • Utilize Cisco Networking Academy online platform for assignments, tests, and real-time performance monitoring.

  • Assist with instruction and appropriately utilize a Special Education Instructor in team teaching environment, whenever possible.

Managing Student Performance 

  • Provide students with ongoing feedback, conferencing, and performance appraisals.  Recognize any challenges early and work with the team and students to overcome them.

  • Prepare individual student evaluations and in conjunction with the Special Education Instructor and the rest of the program team, consisting of Vocational Rehabilitation Counselor(s) and Job Developer(s)/Coach(es).

  • Participate in all required student progress meetings with other members of the above program team.

  • Ensure class completion rate and/or at least an 80% pass rate on Cisco certification exams.

Lab Work Instruction

  • Provide input and work closely with the Special Education Instructor to provide ongoing adaptation to the Cisco Networking Academy curriculum and lesson plans, as well as co-teach coursework modules to students with mild and moderate disabilities.

  • Assist with the facilitation lab work to the above students on their independent projects and learning in this environment, including keeping content current and relevant as well as creating additional labs, if required.

  • Prepare networking equipment, computers, hardware and software before each class start.


  • Participate in all team meetings.

  • Conduct real-time student data entry in organizational database.

  • Prepare progress notes and other program monitoring reports.

Other: Other duties as required



  • Excellent organizational and time management skills.

  • Ability to use independent judgment and initiative.

  • Excellent verbal and written communications skills, with strong attention to detail.

  • Active listener with ability to build rapport with diverse learners.

  • Demonstrated ability to facilitate blended learning training models (i.e., classroom facilitation, web-based instruction; student self-directed learning, etc).

  • Commitment to the mission of ICD and a passion for teaching others.

  • Ability to use creativity and enthusiasm to motivate people and tailor learning activities to meet group and individual needs.

  • Good record-keeping skills to accurately track attendance, program participation, and other data.

  • Flexibility and the ability to adapt to continuous changes in the curriculum and program.

  • Staying current in trends in the industry as they impact the class and coursework.

  • Professional, motivational and teamwork-oriented environment.

  • Technical instruction skills and technical leadership capability.

  • Minimum commitment of 18 months to ensure project lifecycle continuity.

  • Travel within the metropolitan area is required on a regular basis (minimum 25%) for face-to- face meetings at ACCES-VR offices and/or with potential partners.

  • Able to lift up to 20 pounds.


  • Minimum 1 year experience working in the IT Field, as well as 1+ year(s) of teaching experience and facilitation of training to young adults and adults required.

  • Cisco Certified Academy Instructor (CCAI) strongly preferred, but will subsidize the right candidate. Industry security certifications a plus.

  • Expert knowledge of the Cisco Academy and its curriculum, including Networking, Routing, Switching, and LAN/WAN Technologies.

  • Functional knowledge of lesson plan development, classroom management and basic teaching methods for adults.  Ability to teach in a highly interactive and hands-on style, and to analyze and synthesize technical information.

  • Computer skills and knowledge of Microsoft Office Suite; Must be able to learn the use of Smart Board technology.

  • Familiar with Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR), including the implementation of ACCES-VR contracts.



  • AA degree required, BA preferred

  • Cisco Certified Network Associate (CCNA) in Networking and Security


  • New York State Education Department Licensed Private School Teacher, or Eligible (must apply for permit/license within 30 days of start, and get approval from NYSED-BPSS). 

  • Must also complete the Cisco instructor certification called the Cisco Certified Academy Instructor (CCAI) program.

Please email resume and cover letter to dgica@icdnyc.org with a subject of “IT Academy Test Prep Instructor & Lab Assistant,” and where you found the position listed.

BENEFITS: ICD offers a comprehensive benefits package including health and dental insurance, AFLAC, 401k, and generous paid time off, among others. As this is a covered by collective bargaining agreement position, health and dental insurance is paid for in full by the organization subject to certain eligibility requirements.

AuthorBrigid Maher