Building Careers since 1917

ICD is a not-for-profit workforce development organization based in New York City. Our mission is to help people transform their lives through career development and employment.

We have been a leader in the field of vocational rehabilitation since our founding in 1917.  We provide vocational evaluation, career planning services, job skills training programs, internships, and job placement services to adults, youth, veterans, entry level employees, and career changers. Our staff is passionate about what we do, and they bring years of experience to the job.

Susan Scheer, Chief Executive Officer - Susan became ICD's CEO in March, 2017.  She brings over 20 years of management and policy experience in the non-profit and government sectors, including launching major programs such as Access-A-Ride and repositioning established organizations such as CIDNY and Columbia University’s Office of Disability Services.  Most recently, she served as the Associate Director of Policy to NYC Comptroller Scott Stringer, where her portfolio included education, healthcare, financial security, housing, and disability issues.  She is the volunteer President of the Disabilities Network of New York City (DNNYC), and a recipient of numerous awards for her disability-related advocacy work, including the Alfred P. Sloan Award.  As a successful woman and leader with a disability, Susan serves as a powerful role model for the employment potential of the populations ICD serves.  Susan is a graduate of Yale University.


Diosdado G. Gica, EdD, Chief Operations Officer – Dio has close to 30 years’ experience in education and non-profit organizations.  At ICD, he works closely with the CEO and the Senior Leadership Team as well as directly with all Vocational Rehabilitation & Workforce Development programming staff.  Prior to this role, Dio was the Director of Learning and Literacy at Queens Library overseeing all adult programming, including its Adult Learning Centers and Job & Business Academy.  Dio has also worked for the YMCA of Greater New York as Executive Director; the NYC public school system; and various other non-profits and community-based organizations.  Prior to this, Dio participated in the NYC Fellows Program at a high-needs high school in East New York.  Dio received his BA from Wabash College in Indiana, MA (and Permanent NYS Teacher Certification) from Brooklyn College, and Doctorate in Education from Fordham University.


Daria Benson, Director of Student Affairs - After obtaining her Masters in Business Education from NYU in 2001, Daria dedicated herself to adult education.  She is passionate about working with unemployed or underemployed students to help them to get necessary workplace skills.  Daria joined ICD in 2004 to develop an adult education program in Medical Office Administration.  Through the years, she has seen many students achieve their employment and career goals while improving their lives and those of their families.  She has always strived to learn from the diversity of students and their wealth of talents. Education has always been central to Daria's health and well-being, and as such, she is a life-long learner.  She takes the sound of laughter from the class and school halls as a sign that ICD is doing good work.


Jovi Stevenson, Director of Business Development & Marketing - Jovi Stevenson is the Director of Business Development and Marketing for ICD – Institute for Career Development, where she oversees career services for adults and youths with disabilities as well as establishes strategic employer partnerships to expand opportunities for ICD’s students and graduates while cultivating the growth and evolution of the organization through business development. After a 15 year career in marketing, Jovi leveraged her business expertise into the world of Diversity and Inclusion where she was able to provide organizations with an inclusive hiring strategy for individuals, veterans, and students with disabilities. She continues to serve as the Education Chair for the Tristate Diversity Council and is a member of SHRM Long Island Diversity and Inclusion Committee. Jovi received a MBA from Adelphi University and a BA from The Catholic University of America.


Joseph Benattar, Manager of Career Development Services – Joe’s entry into the non-profit recruiting field comes after many years’ experience in product, services and IT consulting companies. His background includes leadership roles in sales, marketing and business operations.  Joe brings a unique mix of business, people, and problem solving skills. He is committed to delivering qualified and vetted candidates who add value to the workplace.  For more than 10 years, Joe has provided outstanding students to successful small, mid-sized and large businesses, giving them the talent to lead their teams. His consultative approach separates him from the typical employment specialist. He takes his reputation as a respected and strategic business advisor very seriously.  Joe graduate from Cohn College with his Masters of Public Administration.  Before that, he got his BA from Brooklyn College.


Richard Pagan, Manager of the Building Maintenance Training Program - Richard studied Architectural Drafting in San Juan, Puerto Rico; then, returned to the States and became a Journeymen Carpenter.  He also worked in property management as a Chief Engineer and was the owner of a General Contracting business.  In 2008, Richard decided to pursue a new profession in the Vocational Rehabilitation field and relocated to New York City after living in South Florida for 30 years.  He is extremely passionate about assisting others achieve their goals as well as conquering their barriers and challenges.  As the Manager of the Building Maintenance Training Program, he has made many major changes to the operations of the vocational job skills training while designing and maintaining a state-of-the-art learning facility.  On his personal time, he enjoys cooking, dancing, traveling, riding his Harley, and helping people in need.


Margaret Lawson, Human Services Instructor and Acting Training & Educational Coordinator – Margaret teaches the Human Services Assistant curriculum which she developed and continues to collaborate with management to ensure that the program aligns with hiring needs of employers.  She takes pride in doing so due to her passion to empower low-income groups (especially minority women) who face social, academic, and economic barriers.  Prior to ICD, Margaret conducted a number of work readiness workshops for matriculating students in CUNY (BMCC, Baruch, and CUNY Graduate Center).  She has also worked as a Diagnostic Vocational Evaluator, Employment Specialist, and Case Manager.  Margaret received a BS in Business Communication from the CUNY Baccalaureate Program (Baruch College) – a program established for high-performing and highly-motivated individuals.  She received her MS in Higher Education Administration from Bay Path University.